The Pakistan Telecommunication Authority PTA conducts QoS survey to assess the performance and service quality of telecom operators. This endeavor is part of PTA’s dedication to ensuring consumers receive dependable and high-quality telecommunication services.
On Wednesday, the Pakistan Telecommunication Authority (PTA) carried out an Independent Quality of Service (QoS) Survey in sixteen cities spanning Sindh, Punjab, Baluchistan, and Khyber Pakhtunkhwa to evaluate the performance of Cellular Mobile Operators (CMOs).
The Extent of the Survey
The survey examined various service aspects such as call connectivity, voice quality, and data speed. The chosen cities for the survey encompass a mix of urban and rural areas, offering a comprehensive view of the telecom services accessible to the Pakistani populace.
Approach and Techniques
PTA employed advanced tools and methodologies for the survey, including drive tests, stationary tests, and user-initiated tests to collect data on different service parameters. This method guarantees that the results accurately represent the user experience in various settings and usage scenarios.
Implications for Consumers and Operators
The outcomes of the QoS survey anticipate to have a significant impact on both consumers and service providers. For consumers, the survey findings can assist in making informed decisions when selecting a telecom operator. For service providers, the feedback can identify areas requiring enhancement, fostering a competitive environment that ultimately benefits users.
Improving Telecom Services
PTA’s QoS survey is a crucial step towards improving the quality of telecom services in Pakistan. By holding operators accountable and offering transparency on service quality, PTA is leading the way for a better-connected Pakistan. The survey results will be publicly disclosed, enabling consumers to make decisions based on the service quality provided by their telecom operators.
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